For the past 11 years we have been focused on the franchise industry, assisting franchisors with payment processing, customer loyalty, gift card, mobile, and most recently POS solutions. Our team is comprised of payment processing, customer loyalty, and franchising experts, all dedicated to serving our customers needs and generating results.
FRANCHISE UNIT REVENUES & PROFITS
There’s no doubt that maximizing franchise unit revenues is a top priority for every franchisor. Creating customer loyalty programs for franchise brands allows us to boost unit performance and revenues respectively. It’s a proven fact that customers respond to rewards, and the proliferation of loyalty memberships is proof that the strategy of loyalty is both smart and effective. FPN Loyalty is designed to gain more customer engagement and provide our franchise clients with the power to drive systemwide revenues through technology, marketing strategy and innovation. What’s best is that customers love loyalty!
We view FPN Loyalty as a leading loyalty technology company 100% focused on the franchising vertical. Our loyalty platform is robust and intelligent, allowing us to integrate with just about any other technology and use that data to create opportunity. Our dashboard is extremely user friendly and offers our franchise clients the ability to process system-wide reporting and gain metrics on a host of data relative to customer and loyalty program performance. In addition, the FPN Loyalty platform automates marketing and loyalty member communications.
For customer loyalty is be most effective, it needs to be tailored to the customer and the operations of the franchise brand. Our loyalty experts partner with franchise brands and their leadership to develop and implement loyalty programs that can be executed with consistency through the franchise system. We offer training and support, and are there for our clients throughout the relationship to make sure that your loyalty program remains relevant and is producing results.
Although we use technology, marketing strategy at the core of customer loyalty. Through loyalty you will build a stronger, more responsive and more loyal customer base that is more likely to refer you to their friends in family. Loyalty customer behaviors are measured and analyzed, providing you the ability to segment your customers and improve the results and ROI of your marketing. At FPN, we have senior franchise, marketing and loyalty strategists that help our clients. We partner with franchisors and their marketing departments to create new campaigns leveraging loyalty. We also help them use loyalty to boost the response of pre-existing campaigns and promotions.
Partnering with FPN Loyalty means that the franchise and your franchisees receive VIP treatment and are a priority. We have a systematic approach to helping franchisors launch loyalty, providing training webinars, roll-out guides, and customer support to franchisees through the process. In fact, each and every franchisee will talk to a customer support team member and the onset of our relationship. Our support never stops and we are committed to the success of the program for as long as we’re your loyalty partner.