FPN Loyalty is flexible and enables a wide range of businesses to take advantage of the power of the FPN Loyalty platform and the team of loyalty experts that help brands maximize their potential.
TAILORED TO YOUR CUSTOMER
We believe that loyalty needs to be tailored to your customer and their expectations. They have to see value in the loyalty program, that’s why we collaborate with our clients to develop a rewards structure that is attractive to the customer, but reasonable for the franchisee.
What sets FPN Loyalty apart for our competitors comes down to three things: (1) experience with franchise systems, (2) the FPN Loyalty All-In-One platform, and (3) our commitment to our franchise clients, their franchisees and customers. Our deep roots in franchising, working with over 180 brands, has allowed us insight on how to communicate value to franchisees so they adopt and embrace loyalty. Our leadership is comprised of franchising veterans that have been franchisors, franchisees, and preferred vendors of the franchise industry. Walk not only talk the language, but truly understand the dynamics at a high level.
System-wide metrics and reporting
Since the FPN Loyalty is cloud-based, all locations have location reports updated in real-time, accessible via the reports dashboard. Comprehensive online Loyalty Reports enable every franchisee to view their location’s results and monitor Loyalty Program activity.
Data available for units, regions, and system-wide:
- Revenues for Loyalty Members
- Top Spenders
- Average Ticket
- Frequency / Performance
- Rewards Earned / Source
- Customer Activity
- eMail & Text Marketing Results