We customize your loyalty strategy to your customer profiles and work with you to implement a powerful marketing strategy that optimizes engagement and ROI.
The FPN Loyalty Platform integrates with most point-of-sale systems. We work closely with your IT and/or vendors to insure that integrations are successful.
Customers register easily via our desktop, mobile or App driven registration portals. Registration pages are branded and make a great first impression with new loyalty members.
We help franchisors develop a Schedule of Rewards that provides strong incentives for loyalty members to increase average ticket and frequency, driving revenues and unit profitability.
The FPN Loyalty Platform provides a host of system-wide loyalty metrics right at your fingertips through our client dashboard. Making it easy for you to analyze performance, trends, and success.
We collaborate with our clients, periodically review metrics, and adjust strategies to makes sure that their loyalty program is running at top performance and customer satisfaction is optimized.
What sets FPN Loyalty (Loyalty All-In-One) apart from traditional loyalty companies is our focus on franchising. Our loyalty platform and operational systems have been uniquely designed to serve franchise brands from 10 units to a 1,000 units. The process required to launch a loyalty program is both detailed and tedious. Our team of technology, loyalty, marketing, operations, and franchising experts, make sure our franchise clients and their franchisees receive the training and support they need to be successful. We believe in creating the best possible customer experience, because we know how important customer experience is to you.
Customers provide their phone number (member number) when ordering allowing the system to track customer performance, award points, automate messages, and marketing tactics. POS, Loyalty, and Marketing Engines working in harmony to create a seamless customer experience. Let’s face it, customers want a loyalty program that is easy and works. We wouldn’t have it any other way.
If you’re loyalty program doesn’t mirror the preference of your customers, it will not be successful. FPN Loyalty has been designed for people on-the-go that prefer to use mobile devices to interact with loyalty. We create branded loyalty experiences for mobile devices of all types allowing loyalty members an option of accessing loyalty on the brands website or through a custom loyalty App.
The more you know about your customers, the better you can serve their needs. The FPN Loyalty Platform allows you to collect rich data on customers and segment your loyalty members based on their performance. Using this intelligence, we can implement automated marketing designed to optimize the customers value by increasing their spend. Whether your analyzing system-wide trends, regional metrics, or unit level data, the intelligence gained through the FPN Loyalty Platform is amazing.